Frequently Asked Questions
Everything about bookings, warranty, delivery and payments.
payment
UPI, credit and debit cards, net banking, wallet balance and cash on delivery.
Refunds are sent to the original payment method within five working days of approval.
repair
Yes. The estimate covers parts, labour and taxes. If the technician finds a second fault during diagnostics you get a revised quote and can decline it at no cost.
Six months on replaced parts and 30 days on service. The warranty card is issued with your invoice and is linked to your order number.
Devices are sealed in a tamper-evident bag at pickup and are never unlocked without your consent. Take a backup before handing the device over.
Most screen and battery jobs are finished within four hours of pickup. Water damage and motherboard work can take two to three days.
Doorstep pickup runs across Delhi NCR. Enter your pincode at checkout to confirm slot availability for your area.
shop
Orders placed before 4 PM are dispatched the same day and usually arrive within two working days in Delhi NCR.
Yes, within seven days of delivery if the item is unused and in its original packing. Start the return from your orders page.
Cash on delivery is available on most pincodes for orders under ten thousand rupees.
